Coaching and support for managers

PRDSA offers management coaching and support services to bolster managers’ efforts tomaintain healthy interpersonal relationships within their team in order to prevent psychological harassment situations or the deterioration of the workplace climate.

We focus primarily on developing the following skills:

Internal mediation
Self-control
Group dynamic management
Management-specific communication

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Other services offered

Training

Training program in the prevention and resolution of disputes and in the handling of harassment complaints.

Alternative dispute resolution (ADR) audit

Evaluation service of internal systems for the prevention and resolution of situations of harassment, conflict and incivility within organizations.

Professional neutral evaluation services for conflict prevention and resolution at the workplace

Systemic portrait of a difficult relational situation, identifying the anchors (relational, structural and organizational) of the various conflicts present within the workplace and recommendation for the restoration of the workplace.

Facilitation and restoration of work teams

Facilitating interventions that aim to engage each participant in a partnership agreement to achieve the objectives of the sector of activity and the organization.

Mediation

Process for the prevention and resolution of disputes in civil, commercial and workplace matters, implemented by the parties with the help of an impartial third party who facilitates the conclusion of an agreement.

Complaint admissibility analysis, conflict diagnosis and intervention plan

Impartial legal opinion on the admissibility of a complaint of psychological or sexual harassment in the workplace, qualitative analyzes of the situation and recommendations for the restoration of a healthy workplace.

Impartial workplace investigation

Impartial legal opinion on the merits or not of a report of psychological or sexual harassment or incivility in the workplace.

Arbitration

A method based on the adjudicative model that requires an impartial third party to render a decision.