PRDSA brings together a team of professionals in law, human resources, psychology and other related disciplines. We provide services and training to prevent and resolve workplace conflict, incivility and harassment in civil and commercial environments. Watch our free training videos.
Implementing appropriate conflict and prevention and resolution methods means customizing the process to meet the needs of the parties involved and help the organization achieves its goals.
Empowering individuals and groups to resolve conflicts themselves by maximizing awareness, coaching and training activities.
Taking prompt action as soon as a workplace relationship complaint is filed, regardless of whether it constitutes harassment.
Encouraging direct communication, dialogue and collaboration between the parties involved in the conflict at any stage of the process.
Identifying and addressing the risk factors (relationship, structural or organizational) that are escalating the tension.
Implementing procedures and methods proportional to the nature of the issues and complexity of the problem.
Adopting policies and procedures based on a conflict management approach rather than a complaint processing approach.
Identifying and putting an end to situations of psychological harassment in accordance with the best mediation and investigation practices by enlisting a neutral, independent and competent third party when a complaint deemed admissible is brought before a person in authority.
Considering collaborative resolution methods (assisted dialogue, facilitation or mediation) at every step of the process for resolving situations of incivility, conflict or harassment.
Our ethical and professional standards require the parties concerned to respect transparency and the full disclosure of sensitive information, as well as the conflict resolution procedures implemented by our professionals.
Individual and personalized support for executives wishing to improve their skills in conflict management, incivility and harassment prevention.
Evaluation service of internal systems for the prevention and resolution of situations of harassment, conflict and incivility within organizations.
Systemic portrait of a difficult relational situation, identifying the anchors (relational, structural and organizational) of the various conflicts present within the workplace and recommendation for the restoration of the workplace.
Facilitating interventions that aim to engage each participant in a partnership agreement to achieve the objectives of the sector of activity and the organization.
Process for the prevention and resolution of disputes in civil, commercial and workplace matters, implemented by the parties with the help of an impartial third party who facilitates the conclusion of an agreement.
Impartial legal opinion on the admissibility of a complaint of psychological or sexual harassment in the workplace, qualitative analyzes of the situation and recommendations for the restoration of a healthy workplace.
Impartial legal opinion on the merits or not of a report of psychological or sexual harassment or incivility in the workplace.
of CPR experience in Québec
individuals who took our training courses or watched our videos on conflict prevention and resolution
harassment admissibility investigations and analyzes
Our firm plays an active role in establishing widely accepted mediation and investigation standards in Québec.
neutral evaluations, facilitation interventions and interventions to re-establish a healthy work environment
Contact us for further information.