Through semi-structured interviews and document analyses, this type of ADR process begins with a diagnostic step aimed at identifying the root causes (relational, structural and organizational) of the different workplace conflicts, as well as protective factors contributing to the prevention of further relational deterioration.
Next, our professionals determine the most appropriate ADR methods to resolve theissues identified in the diagnostic step. These workplace restoration interventions are implemented in a sequence of activities that provide a safe space where participants can try out ways to better collaborate in order to re-establish workplace trust.
This restoration process is solidified with the signing of a “Partnership Charter” that outlines the commitments made by everybody in the workplace, who will have their own resolution mechanisms for future disputes.
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Training program in the prevention and resolution of disputes and in the handling of harassment complaints.
Individual and personalized support for executives wishing to improve their skills in conflict management, incivility and harassment prevention.
Evaluation service of internal systems for the prevention and resolution of situations of harassment, conflict and incivility within organizations.
Systemic portrait of a difficult relational situation, identifying the anchors (relational, structural and organizational) of the various conflicts present within the workplace and recommendation for the restoration of the workplace.
Process for the prevention and resolution of disputes in civil, commercial and workplace matters, implemented by the parties with the help of an impartial third party who facilitates the conclusion of an agreement.
Impartial legal opinion on the admissibility of a complaint of psychological or sexual harassment in the workplace, qualitative analyzes of the situation and recommendations for the restoration of a healthy workplace.
Impartial legal opinion on the merits or not of a report of psychological or sexual harassment or incivility in the workplace.