Mediationis an alternative dispute resolution process adopted by the parties with the help of a neutral third party who assists them in reaching a creative agreement satisfying their shared or legitimate needs and interests and is based on principled negotiations and respectful relations.
The parties must agree on the choice of the mediator. PRDSA mediators adapt their approach to the parties’ needs, the complexity of the problems and the ability of the negotiators to employ the appropriate type of mediation to help the parties find the best solution to their dispute. The mediators have no decision-making power as to the content of the agreement. The parties retain full control of the process and its outcome.
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Training program in the prevention and resolution of disputes and in the handling of harassment complaints.
Individual and personalized support for executives wishing to improve their skills in conflict management, incivility and harassment prevention.
Evaluation service of internal systems for the prevention and resolution of situations of harassment, conflict and incivility within organizations.
Systemic portrait of a difficult relational situation, identifying the anchors (relational, structural and organizational) of the various conflicts present within the workplace and recommendation for the restoration of the workplace.
Facilitating interventions that aim to engage each participant in a partnership agreement to achieve the objectives of the sector of activity and the organization.
Impartial legal opinion on the admissibility of a complaint of psychological or sexual harassment in the workplace, qualitative analyzes of the situation and recommendations for the restoration of a healthy workplace.
Impartial legal opinion on the merits or not of a report of psychological or sexual harassment or incivility in the workplace.